Terms & Conditions

Meeviva – Artificial Jewellery Brand
Effective Date: August 5, 2025

Welcome to Meeviva. These Terms & Conditions ("Terms") govern your access to and use of our website, services, and products offered through www.meeviva.com. By using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

1. Use of the Website

• You must be at least 18 years old or visiting under the supervision of a parent or guardian.

• You agree to use the website for lawful purposes only.

• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Product Information

• We make every effort to display our products as accurately as possible, but slight variations in color or design may occur due to lighting and screen differences.

• All products are subject to availability. We reserve the right to limit the quantity of any items sold.

3. Pricing & Payments

• All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

• We accept online payments through secure gateways. Meeviva does not store your card or bank details.

• In case of pricing errors, we reserve the right to cancel or adjust the order.

4. Order Confirmation & Cancellation

• Once an order is placed, you will receive an email confirmation.

• Orders can be cancelled within 6 hours of placing them by contacting us via email or phone.

• We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud.

5. Shipping & Delivery

• Orders are dispatched within 24 hours and usually delivered within 7 business days.

• Delivery times may vary depending on your location and unforeseen circumstances.

See full Shipping Policy for more details.

6. Returns, Replacements & Refunds

• We offer replacements only in case of damaged, defective, or wrong products received.

• No refunds unless the item is out of stock or undeliverable.

See full Refund & Replacement Policy for details.

7. Intellectual Property

• All content on the site, including images, logos, graphics, text, and product designs, is the property of Meeviva and is protected by copyright and trademark laws.

• You may not reproduce, modify, or distribute any part of our website content without written permission.

8. Limitation of Liability

• Meeviva shall not be liable for any indirect, incidental, or consequential damages resulting from the use of or inability to use our website or products.

• Our liability is limited to the amount paid by you for the product.

9. User Accounts

• If you create an account, you are responsible for maintaining its confidentiality and all activities under it.

• Meeviva is not responsible for unauthorized access resulting from your negligence.

10. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

11. Changes to Terms

Meeviva reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📍 Address:
2556, Jain Sathanak Rd, Onkar Nagar A, Onkar Nagar, Tri Nagar, New Delhi, Delhi, 110035
📧 Email: Care@meeviva.com
📞 Phone: +91 8447479671